Canadian Cannabis Dispensary Terms of Service

Please read these terms carefully before using our premium Canadian cannabis services. By accessing our website or making purchases, you agree to be bound by these terms.

Last Updated: January 27, 2025

1. Acceptance of Terms

Welcome to Chronic Cannabis Co. ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and services, including the purchase of cannabis products. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our services. These Terms apply to all visitors, users, and customers of our dispensary.

2. Age and Eligibility Requirements

2.1 Minimum Age Requirements

  • Recreational Customers: Must be 21 years of age or older
  • Medical Patients: Must be 18 years of age or older with a valid medical cannabis card
  • All Customers: Must provide valid government-issued photo identification

2.2 Age Verification

We are legally required to verify the age and identity of all customers. You agree to present valid identification upon request. False statements about your age or identity may result in denied service and potential legal consequences.

2.3 Parental Controls

Our services are not intended for individuals under the legal age for cannabis consumption. Parents and guardians should monitor and guide their children's online activity.

3. Legal Compliance

3.1 Cannabis Laws

Cannabis remains illegal under federal law in the United States. Our services operate in compliance with state laws where cannabis is legal for medical and/or recreational use. By using our services, you certify that you are in compliance with all applicable laws and regulations regarding cannabis possession and use.

3.2 Local Restrictions

Cannabis laws vary by jurisdiction. You are responsible for understanding and complying with the laws in your location. We reserve the right to restrict service based on location or legal requirements.

3.3 International Users

Our services are intended for residents of jurisdictions where cannabis is legal. International users access our services at their own risk and are responsible for compliance with their local laws.

4. Product Purchases and Transactions

4.1 Product Information

We strive to provide accurate product information, including cannabinoid content, terpene profiles, and effects. However, individual experiences may vary. Product information is for educational purposes only and should not be considered medical advice.

4.2 Pricing and Availability

All prices are subject to change without notice. We reserve the right to limit quantities, discontinue products, or modify pricing at any time. Product availability is not guaranteed.

4.3 Payment Terms

Payment is due at the time of purchase. We accept approved payment methods as displayed at checkout. All transactions are final unless otherwise required by law or our return policy.

5. Medical Cannabis Patients

5.1 Medical Card Verification

Medical patients must present a valid medical cannabis card issued by an authorized state program. We may verify card validity through state databases or other approved methods.

5.2 Medical Consultations

Our pharmacist may provide product recommendations based on your medical needs. However, we do not provide medical diagnosis or treatment. Consult your healthcare provider for medical advice.

5.3 HIPAA Compliance

Medical information provided to us is protected under HIPAA and state privacy laws. We maintain strict confidentiality of medical records and patient information.

6. Delivery and Shipping

6.1 Delivery Areas

Delivery is available within our approved delivery zones. We reserve the right to modify delivery areas at any time. Delivery fees and minimum order requirements apply.

6.2 Delivery Terms

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, traffic, or other factors beyond our control. Adult signature is required for delivery.

6.3 Delivery Restrictions

Delivery personnel cannot enter private property without permission. Packages must be received by the intended recipient or an authorized adult. We reserve the right to refuse delivery.

7. Returns and Exchanges

7.1 Return Policy

Due to health and safety regulations governing cannabis products, we cannot accept returns or exchanges once products leave our premises. This policy is required by law and cannot be waived.

7.2 Product Quality Issues

If you receive a damaged or incorrect product, please contact us immediately. We will work with you to resolve quality or labeling issues on a case-by-case basis.

7.3 Refunds

Refunds are processed in accordance with applicable laws and our discretion. Credit card refunds may take 3-5 business days to appear on your statement.

8. User Conduct and Responsibilities

8.1 Lawful Use

You agree to use our services only for lawful purposes and in compliance with all applicable laws. You are responsible for your actions and any consequences that may result.

8.2 Prohibited Activities

  • Providing false or misleading information
  • Attempting to purchase for minors
  • Reselling products purchased from us
  • Using our services while intoxicated
  • Harassing or threatening our staff or other customers

8.3 Responsible Consumption

Cannabis affects individuals differently. Start low and go slow. Never drive under the influence. Keep products out of reach of children and pets. If you experience adverse effects, seek medical attention.

9. Intellectual Property

9.1 Our Content

All content on our website, including text, images, logos, and trademarks, is owned by us or our licensors and is protected by copyright and trademark laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.

9.3 User Content

By submitting content to us, you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our services.

10. Disclaimers and Limitations

10.1 Product Disclaimers

Cannabis products may have intoxicating effects. Individual results may vary. Product information is for educational purposes only and is not medical advice.

10.2 Service Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted service or error-free operation.

10.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.

12. Termination

12.1 Termination by Us

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice.

12.2 Termination by You

You may terminate your account at any time by contacting us. Termination does not relieve you of obligations incurred prior to termination.

12.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We may delete your account and data in accordance with our privacy policy and applicable laws.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [State], without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in [State]. You waive your right to participate in class action lawsuits.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website. Your continued use of our services constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and us regarding our services and supersede all prior agreements.

17. Contact Information

If you have questions about these Terms, please contact us:

General Inquiries

Email: legal@chroniccanabisco.com
Phone: (555) 123-4567
Address: 123 Main Street, City, State 12345

Legal Department

Email: legal@chroniccanabisco.com
Phone: (555) 123-LEGAL (53425)

Important Legal Notice

Cannabis is illegal under federal law. These terms do not constitute legal advice. Always consult with qualified legal counsel regarding cannabis laws in your jurisdiction.